Welcome to www.gardenweedpro.com. These Terms of Service (“Terms”) govern your access to and use of our website, as well as the purchase of on-site garden weeding and lawn care services offered by ТРЕВОЛЯК ЕООД under the commercial brand name gardenweedpro.

By accessing our website or placing an order for services, you agree to be bound by these Terms. Please read them carefully before completing any transaction.

1. General Provisions & Corporate Information

In compliance with European Union e-commerce regulations, our legal and operational identity details are provided below:

  • Brand Name: gardenweedpro
  • Legal Entity Name: ТРЕВОЛЯК ЕООД
  • Company Registration Number (EIK): 208743698
  • Registered Address: ул. Георги Бенковски №56, вх. А, ап. 3, 9601 Балчик, България
  • Official Support Email: control@gardenweedpro.com
  • Telephone: +359 889403233
  • Official Website: www.gardenweedpro.com
  • Service Coverage Area: Europe

2. Services Offered

gardenweedpro provides specialized on-site residential and commercial garden weeding, lawn care, overgrowth clearance, and property maintenance services. Services are performed directly at the customer’s specified property location within designated service regions in Europe.

3. Payment Terms, Pricing & Billing

  • One-Time Service Billing: All services available on www.gardenweedpro.com are sold as single, one-time transactions. There are no automatic recurring subscriptions, auto-renewals, or ongoing hidden membership fees. Each appointment booked represents a distinct, standalone agreement.
  • Pricing & Currency: All service fees are clearly displayed in Euros (€) during selection and checkout. Prices include all applicable European taxes (VAT) unless explicitly specified otherwise.
  • Payment Clearance via Stripe: Payments are collected securely at the time of order placement via our third-party payment infrastructure, Stripe. By submitting your card details, you authorize Stripe to charge the specified one-time amount for the requested service.
  • Payment Security & Non-Storage: We do not store, retain, or process card numbers or sensitive banking credentials on our web servers. Financial details are handled exclusively by Stripe in accordance with PCI-DSS Level 1 compliance standards.

4. Service Scheduling & Property Access

  • Customer Access Obligations: To facilitate effective service delivery, the customer must ensure clear, unimpeded, and safe physical access to the lawn or garden area on the confirmed appointment date.
  • Property Hazards & Boundaries: Customers must notify us prior to service execution regarding precise property boundaries, hidden underground installations, or safety hazards present on site.

5. Intellectual Property Rights

  • Ownership of Website Content: All content published on www.gardenweedpro.com—including website design, text, graphics, service descriptions, software code, logos, and brand assets—is the exclusive intellectual property of ТРЕВОЛЯК ЕООД (operating as gardenweedpro) or used under valid commercial licensing.
  • Usage Restrictions: Visitors are granted a limited, non-transferable license to access the website strictly for personal, non-commercial service bookings. Copying, republishing, modifying, or redistributing website materials without explicit prior written consent from ТРЕВОЛЯК ЕООД is prohibited.

6. EU Consumer Right of Withdrawal & Cancellation Policy

In accordance with EU Consumer Rights legislation (Directive 2011/83/EU):

  • Statutory Right of Withdrawal: European Union consumers generally have a 14-day statutory right to withdraw from distance contracts. However, pursuant to Article 16(a) of Directive 2011/83/EU, if you request on-site garden services to commence before the expiration of the 14-day period, you acknowledge and agree that your right of withdrawal is waived once the service has been fully rendered.
  • Flexible Cancellation & Rescheduling: You may cancel or reschedule a booked service appointment without penalty by contacting us at control@gardenweedpro.com at least 24 hours prior to the scheduled start time for a full refund.

7. Limitation of Liability & Warranties

  • Services are rendered with professional diligence, skill, and care standard to garden maintenance practices.
  • ТРЕВОЛЯК ЕООД shall not be held liable for pre-existing turf damage, unflagged subterranean utilities, or unforeseen natural weather impacts affecting post-service vegetation.
  • Nothing in these Terms shall limit or diminish rights guaranteed to consumers under mandatory European Union or Bulgarian national legal frameworks.

8. Governing Law & Dispute Resolution

  • Applicable Law: These Terms and all transactions concluded through www.gardenweedpro.com are governed by and construed under the laws of Bulgaria, subject to applicable mandatory EU consumer law.

9. Contact Information

For legal inquiries, booking modifications, or billing support, please reach out to us:

  • Legal Entity: ТРЕВОЛЯК ЕООД (brand: gardenweedpro)
  • Registered Address: ул. Георги Бенковски №56, вх. А, ап. 3, 9601 Балчик, България
  • Support Email: control@gardenweedpro.com
  • Telephone: +359 889403233